Privacy Statement

The Privacy Statement was last updated on 09/07/2025

1. Introduction

Kukama Wildlife College (“we”, “us”, “our”) is committed to protecting your privacy and ensuring compliance with the Protection of Personal Information Act (POPIA), No. 4 of 2013.

2. Personal Information We Collect & Why

We collect personal information when you interact with us via our website, contact forms, emails, WhatsApp, or downloads. This may include your name, email address, telephone number, location, course preferences, and payment details. We collect such information to:

Respond to enquiries, process applications, and provide course information.
Provide marketing and updates with your consent.
Improve our website and services.

3. Lawful Basis for Processing

We process personal information based on one or more of the following lawful grounds:

Your consent (e.g. subscribing to newsletters, submitting an enquiry or application).
To fulfil a contract with you (e.g. course enrolment).
Legitimate interests (e.g. improving user experience, administering our site).
Compliance with legal obligations.

4. How We Use Your Information

We might use your personal information to:

Communicate with you about enquiries, bookings, or course updates.
Send newsletters or promotional materials if you have opted in.
Operate, maintain, and improve our website, security and IT systems.
Comply with legal or regulatory requirements.

5. Sharing Your Information

We will only share your personal information:

Internally within authorised staff associated with operations and admissions.
With third‑party service providers (e.g. email hosting, payment processing, website maintenance) who are contractually bound to POPIA compliance.
When required by law or a competent authority.

We do not sell or trade your personal information to third parties.

6. Security & Data Retention

We implement reasonable technical and organisational measures to safeguard your personal information against unauthorised access, loss, alteration or destruction.

We retain your information only as long as necessary for the purposes for which it was collected, or as required by law. Once no longer required, your data will be securely deleted or anonymised.

7. Data Subject Rights

Under POPIA, you have the right to:

Request access to your personal information held by us.
Request correction, deletion, or restriction of processing of your data.
Withdraw consent at any time (without affecting anything already done).
Lodge a complaint with the Information Regulator if you believe your rights have been infringed.

To exercise any of these rights, please contact us via the details below.

8. Cookie Policy & Tracking

We use cookies and similar tracking technologies to improve your experience, analyse site usage, and tailor marketing content. Cookies may be essential, performance-related, functional, or targeting. You may manage cookie preferences via your browser settings or by using the cookie banner on our site. Please refer to our Cookie Policy for full details.

9. Children & Minors

We do not knowingly collect personal information from minors (under 18 years) unless consent is given by a parent or legal guardian. If such data is submitted inadvertently, please contact us and we will delete it without undue delay.

10. International Transfers

If your personal information is transferred or stored outside South Africa, we will ensure POPIA-compliant safeguards are in place—such as contractual clauses or appropriate data protection standards—to protect your information.

11. Updates to This Statement

We may update this Privacy Statement occasionally to reflect changes in our practices or POPIA requirements. Updates will be posted on our website with a revised “Last updated” date.